1. Update iTunes and Computer System
Usually, you face some of the errors occur due to outdated iTunes or Computer’s Operating System. If you face any error, you must ensure that your iTunes software and Computer’s Operating System is up to date. Here we take Windows computer as an example.
To check the latest updates for the iTunes version you have, open your iTunes application and look at the top of iTunes’ menu bar you’ll see an option of “Help”. Hit it and subsequently click on “Check for Updates”.
To update your Windows Operating System, go to Control Panel>All Control Panel Items>Windows Update>Check for updates.
2. Check Security Software
iPad error 39 may also occur due to some hindrance from your security software. Check if your firewall or any other security software is preventing the connection between iTunes and Apple servers to get established. If yes, you are then required to add iTunes to the white-list of your Firewall Security. Here’s how to do it.
Hit Start button (Microsoft Logo) at bottom left corner and type in “Windows Firewall” into the Search box.
Hit on the “Allow an app through Windows Firewall” from the results.
From the coming window, you see a list of all the allowed applications. Tap on Change Settings button to add iTunes to the white-list.
You are now required to click on “Allow another app”, a box will come up and then hit “Browse”. Navigate to your iTunes Application files and click Open > Add > Ok.
You’re done. Hopefully now you are not facing iPad error 39 now.
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